Privacy Policy

Vitality Pilates Studio (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, book classes, purchase services, or interact with us online. By using our website, you acknowledge this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

● Personal Information: Your name, email address, phone number, and other contact information you provide.

● Booking Information: Class reservations, membership details, appointment history, and service purchases.

● Payment Information: Billing details and transaction records. Payments may be processed by third-party payment providers.

● Health and Fitness Information: Information you voluntarily provide about injuries, physical limitations, fitness goals, or other considerations relevant to your participation in classes.

● Website Information: Your IP address, browser type, device information, pages visited, and general website usage data, including information collected through cookies or similar technologies where applicable.

2. How We Use Your Information

We may use your information to:

● Process class bookings, memberships, and payments.

● Communicate appointment confirmations, schedule changes, and service updates.

● Respond to questions and customer service requests.

● Send promotional emails, offers, and studio announcements where permitted.

● Improve our website, classes, services, and customer experience.

● Maintain studio security, prevent fraud, and comply with applicable legal obligations.

3. How We Share Your Information

We do not sell your personal information for money. We may share information with trusted third-party service providers when necessary to operate our business, including booking platforms, payment processors, website hosting providers, and email or messaging services. We may also disclose information when required by law, to protect our legal rights, or in connection with a business transfer. Some website technologies or advertising services may share information for analytics or targeted advertising. Where required by law, we will provide applicable choices and obtain consent.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and evaluate marketing performance.

You can adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.

5. Marketing Communications

If you subscribe to our marketing communications, we may send you updates about new classes, memberships, promotions, and studio events. You may unsubscribe from promotional emails at any time using the unsubscribe link or by contacting us. Transactional messages related to your bookings or account may still be sent when necessary.

6. Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information. However, no online system can be guaranteed to be completely secure. We retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and meet legal requirements.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to opt out of certain data processing activities. To make a privacy request, contact us using the information in the Contact Us section below. We may need to verify your identity before processing your request.

8. Third-Party Websites and Services

Our website may contain links to third-party websites or use external booking, payment, or scheduling platforms. These services have their own privacy policies, and we are not responsible for their independent privacy practices.

We encourage you to review their policies before providing personal information.

9. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without legally required parental consent. If we learn that we have collected such information without the required consent, we will take appropriate steps to address it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, or legal obligations. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or how your personal information is handled, please contact: Vitality Pilates Studio

Email: vitalityps@icloud.com
Phone: 586-248-2190
Business Address: 15301 W 8 Mile Rd Detroit, MI 48235

Thank you for choosing Vitality Pilates Studio. Your trust and privacy matter to us.